Legal
Terms of Service
Welcome to Go Send Am. These Terms govern your use of our website at gosendam.com and our mobile applications, operated by Go Send Am Ltd.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
Last updated: February 28, 2026
1. Use of the Service
You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you are at least 18 years of age.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account and password.
2. Delivery Services
Go Send Am provides a platform connecting users who need delivery services with independent riders or logistics companies.
We do not guarantee the availability of riders or the timely delivery of items, although we strive to provide the best possible service. We are not liable for any loss or damage to items during transit beyond our stated liability policies.
3. Prohibited Items
You agree not to use the Service to transport any prohibited items, including but not limited to:
- Illegal drugs or controlled substances
- Hazardous materials, explosives, or firearms
- Perishable items without proper packaging (unless specified)
- Currency, precious metals, or high-value jewelry
- Any items prohibited by local or international laws
4. Payments and Fees
Fees for delivery services are calculated based on distance, weight, and other factors. You agree to pay all charges incurred in connection with your use of the Service.
Payments are processed directly between you and the logistics provider. When you select a payment method (e.g., bank transfer or POS), we will provide the necessary details for the logistics company. Enterprises may also integrate their own payment gateways (like Paystack), and in such cases, you will be subject to their terms. Go Send Am only provides the integration and does not handle your payment. We reserve the right to change our pricing at any time.
5. User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
6. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Go Send Am Ltd. and its licensors.
7. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
8. Limitation of Liability
In no event shall Go Send Am Ltd., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect.
10. Contact Us
If you have any questions about these Terms, please contact us:
- By email: support@gosendam.com
Questions about these Terms?
Reach us at support@gosendam.com.